Framework for Collaborative Performance Measurement
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The benefit of a cooperation is determined by the execution of its business processes. Recently numerous management concepts focus the more efficient designing of interorganisational business processes, but the performance measurement of these enterprise- spanning processes is almost an untouched research area. Cross-organisational cooperation can be seen as an opportunity with strategic importance. However, how do you measure if the postulated win-win-situation by concentration on core competences is really achieved? The question is: Is the cooperation really as successful as it was intended to be or may it be improved? In the respect, the paper will present a framework for collaborative performance measurement.