Robotic Process Automation (RPA) refers to robot controlled automation of processes. It’s not about traditional hardware robots but software robots which take up the role of human users and interact with other software systems. Different from common strategies for process automation, RPA does not require far-reaching modifications to a company’s software architecture. Instead, the robot attaches itself to the systems’ user interfaces and reenacts individual tasks in precisely the same way the previously resonsible human did before. The applications used remain untouched which eliminates the need for expensive restructuring or a complex integration process.
HOW IT WORKS
In a first step existing manual processes are analyzed and, if necessary, also optimized.
Based on the optimized process, intelligent software robots are configured which then are able to identify different situations based on rules and act accordingly in a robust and efficient fashion.
Now, the automated action sequences can be enabled for use. Important process statistics such as the average time for completion are computed to track the effects of automation.
More Efficient Processes
By eliminating time consuming, manual tasks the efficiency of business processes is increased. More human resources become available for demanding and creative tasks.
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WHAT CAN BE AUTOMATED?
All departments of a company bear potential for the application of RPA which means that costs can be saved and productivity increases be realized. There are certain characteristics which make processes particularly promising for automation by RPA. These include tasks which are…
- highly repetitive
- based on static rules
- occur very often
- temporally stable, i.e. only undergo minor modifications
- access structured data
- prone to human mistakes
- completely digital and realized using different software systems