Email-based Interoperability Service Utilities for Cooperative Small and Medium Enterprises

Hong-Linh Truong; Enrico Morten; Michal Laclavik; Thomas Burkhart; Martin Carpenter; Christoph Dorn; Panagiotis Gkouvas; Kalaboukas Konstantinos; Dario Luiz Lopez; Cesar Marin; Christian Melchiorre; Ana Pinuela; Martin Seleng; Dirk Werth(2009)

ACM

Link zur Publikation:
https://dsg.tuwien.ac.at/team/truong/publications/2009/truong-commius-iceis09.pdf

Abstract:

As most SMEs utilize email for conducting business, email-based interoperability solutions for SMEs can have a profound effect on their business. This paper presents a utility-like system to support specialized SMEs to improve their business via emails by providing system, semantic and process interoperability solutions for individual SMEs and network of cooperative SMEs. We describe the concept of Email-based Interoperability Service Utility (EISU) and a software framework that provides almost zero cost interoperability solutions.